Freshworks and Truvisor Collaborate to Drive Digitalization and Automation for Businesses in Asia

Freshworks and Truvisor Collaborate to Drive Digitalization and Automation for Businesses in Asia

Freshworks and Truvisor Collaborate to Drive Digitalization and Automation for Businesss in Asia

SINGAPORE (10 Aug 2023) – Truvisor announced today its new distributor partnership with Freshworks (NASDAQ: FRSH), a business software provider. Together, the two companies aim to empower businesses of all sizes in Asia with digitization and automation capabilities. As part of this collaboration, Truvisor is excited to introduce FreshSales Suite Pro as a Digi-TAC pre-approved CRM solution for Customer Relationship Management.

Freshworks, a leader in cloud-based CRM software, offers a comprehensive range of customer engagement and management solutions. Designed to streamline processes, automate tasks, and enhance customer experiences, Freshworks’ CRM software caters to small and medium-sized businesses as well as large enterprises.


“Having accumulated nearly two decades of experience in IT Service Management and Enterprise Service Management, Truvisor understands the importance of software simplicity in enabling customers to quickly realize the benefits of solutions without extensive consulting or engineering resources,” said Jonathan Juay, Executive Director of Truvisor. “Freshworks will boost our values and create new business opportunities for our partners and customers.”


Freshworks Digi-TAC Pre-Approved CRM Solution

In conjunction with this distributorship announcement, Truvisor is proud to unveil a tailored CRM solution for Trade Associations and Chambers (TACs) in Singapore under the Digi-TAC program by Singapore Business Federation and SG-Tech. This Digi-TAC approved CRM solution allows TACs to benefit from 70% funding support from the government. Freshsales suite provides an all-in-one CRM solution that unifies membership subscription management, streamlines sales and marketing processes, improves customer relationships, and enhances productivity for TACs.

Read Freshworks Blog: Tailored Digi-TAC approved CRM solution for business in Singapore.


“As digitalization is a key enabler for business growth, Trade Associations and Chambers (TACs) would need to stay abreast of new developments and embrace digital solutions to support their members in the new digital economy,” said Winnie Low, Executive Director, Membership and TAC Division, Singapore Business Federation. “Together with SGTech, SBF is pleased to support fellow TACs by providing funding support for the adoption of pre-approved digital solutions and participation in training courses under the Digitalisation of TACs (Digi-TAC) Programme.  We look forward to working closely with industry partners like TruVisor and Freshworks to provide solutions that will help TACs accelerate their digital transformation and upgrade their digital capabilities.”


Freshworks offers a range of products, including Freshdesk and Freshchat for customer support and messaging, Freshsales for CRM, and Freshservice for IT service management (ITSM). These products enhance customer engagement, streamline internal employee operations, and boost business productivity.

With this partnership between Freshworks and Truvisor, businesses across Asia can now harness the power of digitalization and automation to drive growth, improve efficiency, and deliver exceptional customer experiences.

About Freshworks

Freshworks Inc. (NASDAQ: FRSH) makes business software people love to use. Purpose-built for IT, customer support, sales, and marketing teams, our products empower the people who power business. Freshworks is fast to onboard, priced affordably, built to delight, yet powerful enough to deliver critical business outcomes. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 65,000 customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade, and Vice Media. For the freshest company news, visit and follow us on Facebook, LinkedIn, and Twitter.

© 2023 Freshworks Inc. All rights reserved. Freshworks, Freshservice, Freshdesk, Freshbots, Freshchat, and their associated logos are trademarks or registered trademarks of Freshworks Inc. All other company, brand, and product names may be trademarks or registered trademarks of their respective companies.

About Truvisor

Truvisor is a visionary distributor in Southeast Asia, with offices in Singapore, Malaysia, Indonesia, Thailand, Philippines, and Vietnam. Established in 2008 and with over 100 successful enterprise projects in the region, we help businesses digitize, automate, and secure their IT and business operations.

We focus on solutions for digitalization and automation, asset visibility and security, identity and access management, and data management and protection. Our solutions empower partners to transition into cloud base services model to reduce cost and expand the managed service portfolio. Our experience, expertise, and regional partner network enable us to help clients thrive in the digital age and operate more efficiently and securely. Follow us on Linkedin.

For more information, please visit
For media queries, please email